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Accessibility statement

Accessibility statement athumi.eu

This accessibility statement applies to athumi.eu, the official website of Athumi, the Flemish Data Utility Company.

Athumi is committed to making its website and related applications accessible to everyone, in accordance with the Administrative Decree of 7 December 2018 of the Flemish Government, which transposes European Directive 2016/2102.

Compliance status

The website athumi.eu is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 level AA. Although significant improvements have been made, not all criteria have yet been fully met. Compliance is based on the European standard EN 301 549 version 3.2.1 (2021), which includes the criteria from levels A and AA of the WCAG 2.1 standard.

This statement has been prepared in accordance with Article 7(1) of Directive (EU) 2016/2102 and Commission Implementing Decision (EU) 2018/1523 of 11 October 2018.

Non-accessible content

The content listed below is not yet fully accessible for the following reasons:

  • Some images do not yet have correct alternative text
    Not all images necessarily contain a correct or complete alternative description. This depends on the content that is added and is being further monitored.
  • Optimisation of contrast ratios
    It cannot be entirely ruled out that certain colour contrasts in some parts of the website do not yet fully meet accessibility requirements. This point will be reviewed again during a future web design update.
  • Limited remaining translations for screen readers
    Most standard interactions and hidden instructions for screen reader users have been translated into Dutch. However, it cannot be completely excluded that some English or non-optimised screen reader texts may still occur in certain places.

Preparation of this accessibility statement

This statement and the compliance status above were last reviewed on 14 April 2026. The statement is based on an assessment carried out by a third party, performed by a web accessibility specialist at Inter, the Flemish Expertise Centre for Accessibility. The website was tested against the requirements of European Directive 2016/2102 and WCAG 2.1 level AA.

Feedback and contact details

We welcome your feedback. If you encounter any accessibility issues on our website, you can contact us via info@athumi.eu. We aim to respond within a reasonable timeframe and to provide an appropriate solution.

If certain content is not accessible to you, you may also request it in an alternative accessible format via info@athumi.eu. We will provide you with an adapted version within a reasonable timeframe (generally within 30 days).

Enforcement procedure

Have you contacted us but are not satisfied with the answer?
If so, please send your complaint to the Flemish Ombuds Service.

Address: Leuvenseweg 86, 1000 Brussels

Telephone: 1700

E-mail: klachten@vlaamseombudsdienst.be

Website: http://www.vlaanderen.be/vlaamse-ombudsdienst